PHOENIX - Attorney General Mark Brnovich announced today his office filed an Arizona Consumer Fraud and Civil Racketeering Lawsuit against ProSolutions, LLC, a Phoenix-based real estate consulting company. The lawsuit alleges ProSolutions and its owners, Ruben Diaz and Rodrigo Diaz preyed on Spanish-speaking families who wanted to buy a home, acting as a home loan financing officer, and taking thousands of dollars in down payments from them. Families thought they purchased a home and later discovered they never owned the home.
“Arizonans trusted this business to help them turn their dream of homeownership into a reality,” said Attorney General Mark Brnovich. “Dozens of families lost their hard-earned savings and we want to help them get their money back.”
The Consumer Fraud Lawsuit alleges ProSolutions misrepresented the nature and terms of various home financing transactions for their own financial gain. In several instances, ProSolutions allegedly mischaracterized lease agreements as purchase agreements and accepted hundreds of thousands of dollars’ worth of home payments from consumers before consumers learned that they did not hold the title to their homes. ProSolutions allegedly used an assortment of other deceptive practices to take the title to their clients’ properties and forced their clients to lose thousands of dollars in real estate down payments. The complaint also alleges that ProSolutions mishandled deposits paid by consumers and failed or refused to refund deposits to consumers as agreed.
In addition to filing the lawsuit, the State is also asking the court to issue a temporary order that would freeze the Defendants’ assets, ban them from engaging in the business practices alleged in the complaint, stop collection and eviction actions against consumers, and require the production of business records.
Ruben Diaz and Rodrigo Diaz are not licensed real estate agents or financial lenders in Arizona. Consumers can protect themselves from mortgage fraud by conducting research before entering into a real estate contract. Contact the Arizona Department of Financial Institutions, www.azdfi.gov, to determine if the loan company is a licensed financial lender and whether it has a disciplinary record or the Arizona Department of Real Estate to determine if a sales person or broker is licensed and has any disciplinary actions against them at http://services.azre.gov/publicdatabase/.
This case is being handled by Assistant Attorneys General Mitchell Allee and Cherie Howe.
If you believe you have been the victim of consumer fraud, please contact the Attorney General’s Office in Phoenix at (602) 542-5763, in Tucson at (520) 628-6504, or outside the metro areas at (800) 352-8431. Bilingual consumer protection staff is available to assist. Consumers can also file complaints online by visiting the Attorney General’s website.
For additional information, members of the media may contact Mia Garcia, Director of Media Relations at (602) 339-5895 or Mia.Garcia@azag.gov.
Full copy of the Consumer Fraud Lawsuit.